{"xsrfToken":"fb2759a3a39a388685254f96395aa501cbe0ea38_lout","branding":{"id":"4","key":"th","name":"Twonky Support","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d8b1e5f3-cd62-4442-8c09-219f76d2c07f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiOTliOTcyNS03ZTEzLTRkYmUtYjhhOS04M2I5NjcyMjU0NmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ4YjFlNWYzLWNkNjItNDQ0Mi04YzA5LTIxOWY3NmQyYzA3ZiI6WyJyZWFkIl19LCJleHAiOjE3Mzg3Njc4NDcsIm5iZiI6MTczODc2NzI0N30.RY3tsjytL1cO4OgId3l53Ca_cI-87oiVYfjP0VnTpAc&client=b99b9725-7e13-4dbe-b8a9-83b96722546e&mode=fit","logoId":"d8b1e5f3-cd62-4442-8c09-219f76d2c07f","isLogoAvailable":true,"helpCenterTitle":"How can we help you today?","sharedPortalName":"Lynx Technology Help Center","userInitialAnnouncementHeader":"Start Typing in the above field to search in our Knowledge Base articles or to create a new ticket","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"uk-UA":{"localeDisplayName":"Ukrainian (Ukraine)"},"en-US":{"helpCenterTitle":"How can we help you today?","sharedPortalName":"Lynx Technology Help Center","announcementHeader":"Start Typing in the above field to search in our Knowledge Base articles or to create a new ticket","localeDisplayName":"English (United States)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#633283","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"th","projectId":13301,"serviceDeskId":4,"name":"Twonky Support","description":"<p>Welcome! Use this portal to raise Twonky Support requests.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":true,"reqTypes":[{"id":"30","name":"Problems","descriptionHtml":"","callToAction":"Problems","introHtml":"<p>Having trouble with a Twonky product?</p>","icon":14524,"iconUrl":"https://lynxjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14524","groups":[8],"key":""},{"id":"22","name":"Questions","descriptionHtml":"<p>Get assistance for general IT problems and questions <span class=\"error\">[example]</span></p>","callToAction":"Questions","introHtml":"<p>General assistance for our products</p>","icon":14527,"iconUrl":"https://lynxjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14527","groups":[8],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[30,22]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"39098c88-ecaa-3541-a4e8-0f4c95911261","appLinkName":"System Confluence","appLinkUrl":"https://lynxjira.atlassian.net/wiki","spaceKey":"KB","spaceName":"Knowledge Base","spaceUrl":"https://lynxjira.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"TH","serviceDeskId":4,"kbLinkDomainURLs":["https://lynxjira.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiOTliOTcyNS03ZTEzLTRkYmUtYjhhOS04M2I5NjcyMjU0NmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEzMzAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3Njg0NDcsIm5iZiI6MTczODc2NzI0N30.iwxygWBN9n3ss3L-aZM4gGUvyfgD5gHWP5h1o1zafA0","targetCollection":"upload-project-13301","endpointUrl":"https://api.media.atlassian.com","clientId":"b99b9725-7e13-4dbe-b8a9-83b96722546e","tokenDurationInMins":20}},"reqCreate":{"id":22,"projectId":13301,"form":{"name":"Questions","descriptionHtml":"<p>Get assistance for general IT problems and questions <span class=\"error\">&#91;example&#93;</span></p>","callToAction":"Questions","intro":"<p>General assistance for our products</p>","instructions":"<p>Get assistance for general IT problems and questions <span class=\"error\">&#91;example&#93;</span></p>","icon":14527,"iconUrl":"https://lynxjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14527","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"What do you need?","description":"e.g. 'new mailing list'","descriptionHtml":"<p>e.g. 'new mailing list'</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Why do you need this?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/22","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/22","calendarParams":{"firstDay":0,"date":"2025-02-05T06:54:07-0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"39098c88-ecaa-3541-a4e8-0f4c95911261","appLinkName":"System Confluence","appLinkUrl":"https://lynxjira.atlassian.net/wiki","spaceKey":"KB","spaceName":"Knowledge Base","spaceUrl":"https://lynxjira.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"TH","serviceDeskId":4,"kbLinkDomainURLs":["https://lynxjira.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiOTliOTcyNS03ZTEzLTRkYmUtYjhhOS04M2I5NjcyMjU0NmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEzMzAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3Njg0NDcsIm5iZiI6MTczODc2NzI0N30.iwxygWBN9n3ss3L-aZM4gGUvyfgD5gHWP5h1o1zafA0","targetCollection":"upload-project-13301","endpointUrl":"https://api.media.atlassian.com","clientId":"b99b9725-7e13-4dbe-b8a9-83b96722546e","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=lynxjira","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"fb2759a3a39a388685254f96395aa501cbe0ea38_lout","baseUrl":"https://lynxjira.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://lynxjira.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"5242880","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b99b9725-7e13-4dbe-b8a9-83b96722546e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"78d49532dbb743f8ac10ef2144ca30be","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}